A valid credit/debit card number is required to schedule any service and will be charged if a patient fails to give a 24-hour notice of cancellation.
At least 24-hours notice by phone is required for all cancellations. Cancellations made by email, Facebook or text are unreliable and will not be accepted as proper notice.
Voicemails left during non-business hours are an acceptable means of cancelling.
Failure to give a 24-hour notice of cancellation will result in a charge for the scheduled service(s) to the credit/debit card on file or a bill for the scheduled service(s).
In the event of a late arrival to a scheduled appointment, service may need to be rescheduled.
Three consecutive cancellations, with less than 24-hour notice, will result in a required prepayment for any future appointment, regardless of payments for missed appointments being up to date.
A fee of $40 will be charged for any check returned for insufficient funds.
If you bring children who are not scheduled for an appointment, they must always remain with you for safety reasons.
